性质:民营
行业:服务业
规模:100-500人
地区:重庆市/江北区
工作性质:全职
职位类别:校园招聘
招聘部门:前厅部
招聘人数:2人
工作经验:不限
最低学历:不限
1. Master and execute the hotel standard greetings with warmth and friendliness for all internal and external telephone connections. Be familiar with the extension numbers of the Hotel departments and managers in order to provide timely transfer of telephone calls accordingly.
精通酒店电话礼仪标准,热情友好地接听所有内外线电话。熟悉酒店各部门的分机号码以便准确快速的转接电话。
2. Ensure good telephone etiquette is observed at all times; Speak clearly and unhurriedly at all times and listens carefully when speaking over the telephone to ensure no miscommunication throughout each conversation. Repeat all messages to callers to confirm accuracy of the message at all times.
随时保持良好的电话礼仪,讲话清晰,语速适中,在通话中认真倾听,避免误解。所有留言都需要重复客人的内容,保证留言的准确性。
3. Ensure that telephone charging system is checked regularly for successful transfer of telephone charges for all telephone calls made, reporting any abnormality to Service Center Manager.
定期检查电话计费系统,保证计费系统正常运作,如有任何异常情况,及时报告给服务中心经理。
4. Be in charge of the issuing and receiving of hotel working mobile phones and ensuring proper records are kept.
负责发放及管理酒店工作手机,做好相应的记录。
英语口语流利,能接受夜班
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